General

1. How does Ez2FindMe work?

   Ez2FindMe is a free search engine for businesses and individuals based on products, services, expertise, location and other relevant factors. Users associate keywords (e.g. products, services, skills, profession, expertise, languages, etc.) to their profile in order to make it easy for others to search for them. While other online directories allow users to locate individuals and expertise, Ez2FindMe enables users to refine and tailor their search based on these keywords.

   Ez2FindMe also allows you to maintain your own customized profile and promotions (including coupons and special offers) or advertisements, and maintain your rolodex of clients and prospects. Ez2FindMe also allows subscribers to write reviews for businesses and professionals, so that potential clients can view testimonials about their service and expertise.

   Directories and yellow pages provide telephone and address information for individuals and businesses that choose to be listed. However, there is no easy way to locate contact information by user specified search keywords that describe expertise, language, etc. For example, if you are looking for a realtor who specializes in residential real estate in a particular county or district, has at least 10 years experience, and speaks a certain language, there is no easy way to find such expertise.

   Ez2FindMe takes the guesswork out of finding businesses and individuals. Simply enter the keywords that are important for what you need and you will be served a list of everyone that matches the keywords. You can also look at what others have to say about them and you can add your own comments and experiences.

2. How much does it cost to join Ez2FindMe?

   Businesses, Services Providers and Individuals can list their entries for free. In the future we plan to offer advanced services that members will be able to subscribe to. There will be a charge for the advanced services and members will have to subscribe to these services. Members will be informed of relevant fees before they subscribe.

Security & Privacy

1. Does Ez2FindMe distribute my data?

   Our commitment to you is that we will NEVER distribute your personal information to anyone, without your prior consent.

2. How secure is Ez2FindMe?

   At Ez2FindMe, we are committed to maintaining and protecting your data. Please see the "Security" section in our Privacy Statement for more details.

3. Can anyone get access to my data?

   When other members search the system, they can only see your first name, last name, city, state and country. All other information is controlled by you. Ez2FindMe does NOT give access to your data to anyone. It is completely controlled by you.

System Requirements

1. What do I need to start using Ez2FindMe?

   Ez2FindMe can be accessed from any where at any time. All you need is access to a web browser.

Keywords & Information

1. How do I add/change/modify keywords associated with my profile?

   Go to "My Account" and click on "Manage My Keywords", you can add additional keywords and or delete existing keywords associated with your profile.

2. How do I add/change/modify the summary and detailed information?

   Go to "My Account" and click on "Manage My Summary Information", you can add/modify/delete the summary information and/or the detailed information associated with your profile.

Search

1. How do I use the search capability to find the best match?

   Click on the help located next to the search button for tips, tricks and best practices on using the search.

2. Can I search only in my network for a specific expertise?

   Yes, during search, click on the checkbox called "Only My Network" and the system will only search for individuals in your network that match the criteria.

3. Can I search only for Business(es) or Individual(s) that match a specific expertise?

   Yes, when searching for keywords, click on the checkbox called "Business(es)" and/or "Individual(s)" and select which list the system should limit the search to.

My Information

1. What fields are required?

   Business members are required to provide company name, first name, last name, city and state, login name, password and email address. Individual members are required to provide first name, last name, city and state, login name, password and email address.

2. Can I change the information that is available in my address card during a general search?

   Yes, to change the fields displayed in the address card, go to "My Account" and click on the "Manage Permissions For Access To My Contact Information" link and then click on "Modify". Select the fields you want to be visible in the address card and then click on "Save" to save the changes.

3. How can I remove my name from the General Search?

   Ez2FindMe does not allow members NOT to be listed in the general search. However, as described above, you have complete control over the non-required fields.

Inviting Friends and Contacts

1. How do I invite people to join?

   Go to "My Account" and click on "Invite A Friend To Join", you can enter email addresses and personalize the subject and the invitation letter to invite your friends to join. Ez2FindMe will send them an invitation from you to join.

2. Is there an easy way to invite everyone in my current address book?

   In your welcome email message from Ez2FindMe, there is a template that you can customize and send to everyone in your current contact database, using the email program of your choice. Locate your welcome email message, cut out the marked section with the invitation, customize the message and send it everyone you know.

3. What if I cannot find my welcome email message?

   If you cannot locate the welcome message, you can send an email to yourself via the invite tab.

Managing Information

1. How do I know whose information I have already requested?

   On the "My Account" page click on the "Approve/Reject Requests" link. You will be directed to a page that contains a list of all the requests that you have made for other members contact information and also requests that others have made for your contact information. You will also see request for members who want to join groups that you administer.

2. How will I know if my "friend" changes his/her contact information?

   Ez2FindMe allows your friend to configure options to select whether or not they want to send an email notification to you when they change their information. If this option is enabled, then you will receive an email notification when relevant information is changed.

3. What information about me can my contacts see?

   Go to "My Account" page and click on the "Manage Permissions For Access To My Contact Information" link and then click on the "Modify" link for the member of your choice. It will show you exactly what fields that member is allowed to view.

Email Notifications

1. How do I turn on/off email notifications?

   By default, the system is set up so that notifications are turned on. However, the system offers several options to turn off email notifications. The options include:

   1. If you don’t want to include the "Send eMail" option that is listed when your name is displayed in the general search, you can go to the "My Account" page then click on "My Account Settings" and in the Options section uncheck "Allow Emails From General Search".

   2. If you are the owner of the data: You can go to the "My Account" page and click on the "Manage Permissions For Access To My Contact Information" and turn off email notification that are sent to specific members when you update your information.

   3. If you are the viewer of the data: You can go to your "Address Book," select a specific user and choose the option to turn off email notifications received when that person changes his/her information.

2. Does the system provide email notifications?

   Yes, the system provides various email notifications. By default, the email notifications are turned on. Please see the FAQ "How do I turn on/off email notifications?" for more details.

Synchronizing with my Address Book

1. How do I download the information into Outlook?

   To download simply log in and go to the "Address Book" and click on the vCard button. This will allow you to save the vCard to your hard-drive and import it into Microsoft Outlook.

2. How can I upload existing contact information from my other contact management databases?

   Currently there is no automated way to upload your existing contacts to Ez2FindMe, however, you can create new "private" contacts that are only available to you. To do this, go to the "Address Book" and click on the button "Add A New Contact."

Testimonials

1. Can I send a testimonial to Ez2FindMe?

   Yes, anyone can send a testimonial to Ez2FindMe. However, all testimonials must conform to certain requirements as stated on the Testimonials page.